Thursday, 14 September

Time: 11:00 – 12:30

Cost free

Click here to book on CDI's eLearning website:

https://learn.thecdi.org.za/

Quality Management ensures that an organisation, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it.

About the facilitator:

Nontokozo Nyoni is the Founder and Managing Director of Inkanyezi Marketing Communications & Promotions with sixteen years’ experience in entrepreneurship, managing and developing this small business. Inkanyezi’s focus is on high-end event management and all matters pertaining to customer management, marketing and branding.

With this rich experience and knowledge, Nontokozo coaches entrepreneurs to avoid the mistakes made on her own journey. Her goal is to encourage people never to give up on their dreams despite any hurdles on the way. Her passion for learning has led her to achieve a Post Grad Diploma in Management Practice from UCT GSB, IMM, and an MBA (USB).